Monday, August 3, 2009

After-Hours Service Launched for Reporting Cultural and Natural Resource Violations

Reporting a suspected violation of cultural or natural resource laws no longer has to wait until business hours. On August 1, the Hawaii State Department of Land and Natural Resources(DLNR) launched an automated service at the (808)643-DLNR number to handle phone reports after hours.

The “643-DLNR” hotline began in October 2006 to provide service for receiving, reviewing, and referring calls relating to natural and cultural law enforcement during business hours.

After-hours calls – on weekdays and weekends -- are now answered by a voicemail service that prompts callers to leave a voice message with information about the suspected violations. Officers on duty will check the recordings regularly and respond as available.

“We encourage after-hours callers to leave messages and to provide as much detailed information as possible to assist in our collection of data regarding the type of resource violation, where the violation occurred, and contact information so officers may follow up with them on information and enforcement response,” said Laura H. Thielen, DLNR chairperson.

As always, in life-threatening situations, callers should immediately call 911 to seek emergency assistance.

For questions, please contact DLNR Public Information Specialist at (808)587-0320.